THE FOLLOWING POLICIES WILL GO INTO EFFECT JANUARY 1ST, 2019
Thanks in advance for your cooperation + understanding! These policies are put in place to protect you + your fellow clients.
• A card will need to be kept on file to book any appointments. For your safety and security, it will be securely stored with your client information in the Square Booking App.
• All appointments rescheduled or cancelled less than 24 hours before scheduled appointment time will be charged 50% of the cost of the service booked.
• There will be a new pricing system for fills:
Fills booked at 2-2.5 weeks will be 1 hour and 30 minutes and will cost $65.
Fills booked at 3-3.5 weeks will be 1 hour and 45 minutes and will cost $75.
Fills booked at 4 weeks will be 2 hours and will cost $85.
• If you go past 4 weeks, a full set will be required.
• All lash extension clients must have at least 2 fills booked in advance at all times. With my schedule being so full I cannot guarantee an appointment for you if you don’t have your 2 booked in advance.
• If you are late for your appointment, please note that time will be taken out of your appointment time. If you are more than 15 minutes late, your appointment will be forfeited and you will be charged 50% of the cost of the service booked.
• I cannot guarantee a spot if your appointment is cancelled or rescheduled last minute.
• I will no longer be using NOVALash products.
• Please try and avoid products containing oil around the eye area as this can cause retention issues.